Terms of Personal Data Processing

These terms of personal data processing (hereinafter the Terms) describe the way in which the company LUBAJ s. r. o., Demänovská 6998/34, Bratislava – Rača district 831 06, Company ID (IČO): 47 606 266, Tax ID (DIČ): 2024013288, registered in the Commercial Register of the Municipal Court Bratislava III, section: Sro, insert no.: 95614/B (hereinafter the Company or we) processes your personal data for the purpose of providing our services consisting of the sale and distribution of goods accessories (hereinafter the Services) on the website www.lubaj.sk (hereinafter the Website).

 

WHAT INFORMATION DO WE COLLECT? AND FOR WHAT PURPOSE?

 

We collect the following personal data about you (hereinafter the Personal Data), depending on how and to what extent you use our Website and/or the Services:

A. Information necessary for registration and access to the Website

For the purpose of registering on our Website, subsequently logging in to our Website and accessing our personalised services on the Website, we process the following personal data: (i) your first name, (ii) surname and (iii) e-mail.

Processing of this data is necessary for the performance of the contract to which you and we are parties.

The legal basis for processing this information is Article 6(1)(b) of the GDPR.

B. Information necessary for the provision of the Services

For the purpose of providing our Services (i.e. [delivery of the goods you ordered / provision of the service you purchased]) we process the following personal data: (i) your first name, (ii) surname, (iii) address, (iv) e-mail, (v) telephone number and (vi) information about your payment card (in particular the card number, expiry date and CVV code).

Processing of this data is necessary for the performance of the contract to which you and we are parties.

The legal basis for processing this information is Article 6(1)(b) of the GDPR.

C. Information collected for marketing purposes

For the purpose of receiving our news and/or leaflets, information about discounts, updates, improvements and offers and other marketing materials in the form of e-mails, SMS messages or postal mailings and/or notifications, we process your: (i) first name, (ii) surname, (iii) e-mail, (iv) telephone number and (v) address.

We process this personal data on the basis of your explicit consent. The legal basis for processing this information is Article 6(1)(a) of the GDPR.

If you decide that you are no longer interested in receiving such messages, you have the right to withdraw your consent by clicking the hyperlink directly in the e-mail communication and/or available here: https://www.lubaj.sk /index.php?route=account/login. Withdrawal of consent may result in you no longer receiving notifications about discounts, updates, improvements and offers. It is not possible to withdraw consent to receive e-mails containing notifications related to the provision of the Services.

D. Information collected when you use our Website

For the purpose of continuously improving our Services and developing your user experience when using our Website, we process information concerning: (i) your computer, (ii) visits to or use of our Website and/or our Services (including your IP address, geographical location, type and version of your browser/operating system, referral sources, length of visit, pages viewed and movements on our Websites or any similar information that the Company may obtain directly or indirectly from third-party providers), (iii) generated when you use our Website and/or the Services or generated in the course of using our Services (including the time schedule, frequency and pattern of use of the Website).

We process this personal data on the basis of your explicit consent. The legal basis for processing this information is Article 6(1)(a) of the GDPR.

E. Information collected when you leave your comment / review

For the purpose of leaving a review or publishing a comment on our Website, we will process the personal data that you leave on our Website together with the review/comment, namely your: (i) first name, (ii) surname, (iii) the alias you choose for leaving the comment/review and (iv) any other data you decide to include in the review/comment.

We process this personal data on the basis of your explicit consent. The legal basis for processing this information is Article 6(1)(a) of the GDPR.

F. Information collected when communicating with us

For the purpose of communicating with us for any reason (for example support in using the Website/the Services, complaints, resolving any problems, etc.) we will process the following personal data: (i) your first name, (ii) surname, (iii) address, (iv) e-mail, (v) telephone number, (vi) the content of the communication, (vii) metadata associated with the communication and (viii) any other necessary data that you decide to provide in the communication.

Processing of this data is necessary for the performance of the contract to which you and we are parties.

The legal basis for processing this information is Article 6(1)(b) of the GDPR.

 

ON WHAT BASIS CAN WE FURTHER PROCESS YOUR PERSONAL DATA?

 

In addition to the above, we have the right to process your Personal Data in order to comply with our legal obligations under Article 6(1)(c) of the GDPR or to protect our legitimate interests under Article 6(1)(f) of the GDPR, for example for the purposes of fraud prevention, network and information security and direct marketing.

We will process your Personal Data in accordance with applicable legal regulations and will protect your Personal Data against misuse and/or unlawful disclosure.

 

HOW DO WE SHARE YOUR PERSONAL DATA?

 

For the purpose of making our Website and/or the Services available (and where necessary given the circumstances), we have the right to disclose your Personal Data (and you agree to such disclosure), in accordance with the principle of minimisation, only to a limited circle of persons, namely our employees, subcontractors, officials, advisers, commercial representatives, suppliers or affiliated persons of the Company and Service Providers, to the extent that is appropriate and necessary to achieve the purpose stated in these Terms, in particular the following persons.

 

Furthermore, we may disclose your personal data: (i) to the extent required by applicable administrative regulations, (ii) in connection with any ongoing or future legal proceedings or (iii) in order to establish, exercise or defend our legal rights (including providing your Personal Data to third parties for the purpose of preventing fraud and minimising payment risks).

 

Information on the basis of which you are not identifiable: We have the right to provide your Personal Data on the basis of which you cannot be identified (including anonymous data on the use of our Website and/or the Services, referrals/exit pages and URLs, platform types, number of clicks, etc.) to third parties who are interested in such information, in order to understand the ways in which certain services are used.

 

Your Personal Data on the basis of which you can be identified or located is not shared with third parties for direct marketing purposes.

 

We may allow certain third parties to publish advertisements and marketing information on our Website. Such third parties use technology that sends offers or links to offers directly to your browser, which are then displayed as part of the website you are viewing.

In such a case, they automatically receive information about your IP address. They may also use other technologies (e.g. cookies, JavaScript or web beacons) that measure the effectiveness of their advertisements and also personalise the content of the advertisements displayed to you. We do not make available to such third parties any information that would enable them to personalise the data obtained in this way.

Please note that if our advertiser asks us to publish an advertisement to a certain group of customers and you respond to such an advertisement, such advertiser or ad server may infer that you belong to the group it is trying to reach. The purpose of these Terms is not to regulate your relationship with any third party that uses the above-mentioned technologies. For more information, please read the personal data processing terms of such advertisers.

 

DO WE TRANSFER YOUR PERSONAL DATA TO THIRD COUNTRIES?

 

The personal data we collect may be stored or otherwise processed and transferred within the countries in which we carry out our business activities, in order to achieve the processing purpose set out in these Terms. For the same purpose, your data may be transferred between the Member States of the European Union or the European Economic Area and countries which, according to the European Commission, guarantee an adequate level of protection of personal data, as published from time to time by the Office for Personal Data Protection on its website: https://dataprotection.gov.sk/uoou/sk/content/prenos-do-krajin-zarucujucich-primeranu-uroven-ochrany

 

HOW LONG WILL WE PROCESS YOUR PERSONAL DATA?

 

Unless otherwise provided by applicable legal regulations, we have the right to process your Personal Data in a form that allows your identification for the period necessary to achieve the purpose for which the Personal Data were provided (this may include the period during which you visit our Website or use our Services and/or the entire period during which the purpose of processing the Personal Data exists), unless stated otherwise, for the following period:

 

A. Information necessary for registration and access to the Website

 

Data necessary for registration and access to the Website will be processed from the day of your registration on the Website until 30 days after the day on which you cancel your registration. During this period (i.e. 30 days from the cancellation of the registration) we will process the data only for the purpose of terminating the contractual relationship between us and you that arose from your registration on the website, resolving any disputes arising from it and protecting any of our legitimate interests.

 

B. Information necessary for the provision of the Services

 

Data necessary for the provision of the Services will be processed from the day you ordered the Service until its demonstrable provision (i.e. until the day the goods are delivered to you and the price is paid).

 

C. Information collected for marketing purposes

 

Data collected for marketing purposes will be processed from the day you give us consent to such processing until the day of (i) withdrawal of your consent or (ii) cancellation of your registration on the Website.

 

D. Information collected when you use our Website

 

Data collected for marketing purposes will be processed from the day you give us consent to such processing until the day of (i) withdrawal of your consent or (ii) cancellation of your registration on the Website.

 

E. Information collected when you leave your comment / review

 

Data collected for marketing purposes will be processed from the day you give us consent to such processing until the day of (i) withdrawal of your consent or (ii) cancellation of your registration on the Website.

 

F. Information collected when communicating with us

 

Data collected when communicating with us will be processed from the day of its collection until the day on which your request arising from the e-mail communication is resolved.

 

We have the right to process your personal data for a period longer than stated above if necessary (i) for the purpose of complying with our legal obligations, (ii) in order to establish, exercise or defend our legal rights (including providing information to third parties for the purpose of preventing fraud and minimising payment risks).

 

HOW CAN YOU WITHDRAW YOUR CONSENT?

 

You may withdraw your Consent at any time at your own discretion via the e-mail contact you will find here:  info@lubaj.sk or by telephone at +421 908 939 171

WHAT RIGHTS AND OBLIGATIONS DO YOU HAVE?

 

You have the right:

To access your Personal Data

In particular, to request information about: (i) the purpose of processing the Personal Data, (ii) the categories of personal data processed, (iii) the recipients to whom the Personal Data are disclosed and (iv) the retention period of your Personal Data.

 

Rectification of Personal Data

 

If you find out that we are processing incorrect Personal Data about you, please inform us of this and we will correct such incorrect data without undue delay.

 

Erasure of Personal Data (Right to be forgotten)

 

We will erase your Personal Data if: (i) the Personal Data are no longer necessary for the purpose for which they were collected, (ii) you withdraw your consent to the processing of personal data under the conditions set out in these Terms, (iii) you object to the processing of Personal Data, (iv) we obtained your Personal Data unlawfully, (v) we have a legal obligation to erase your Personal Data or (vi) the Personal Data were collected in connection with the offer of information society services.

 

Restriction of processing of Personal Data

 

You have the right to restrict the processing of your Personal Data if: (i) you contest the accuracy of the Personal Data, for a period enabling us to verify their accuracy, (ii) the processing of your Personal Data is unlawful and you oppose the erasure of the Personal Data and request the restriction of their use instead, (iii) we no longer need your Personal Data for processing purposes, but you need them for the establishment of a legal claim or (iv) you object to the processing of Personal Data, pending verification whether our legitimate grounds override your legitimate interests.

 

Portability of Personal Data

 

You have the right to obtain the Personal Data concerning you that we process in a structured, commonly used and machine-readable format for the purpose of transmitting these Personal Data to another controller.

 

Objection to the processing of Personal Data

 

You have the right to object to the processing of Personal Data based on legitimate interest, marketing, and profiling related to direct marketing.

 

To initiate proceedings before the supervisory authority: If you suspect that your rights relating to the protection of your Personal Data have been violated, you have the right to file a motion to initiate proceedings before the supervisory authority.

 

DO WE USE AUTOMATED DECISION-MAKING AND PROFILING? HOW DOES IT WORK?

 

To provide our Services we do not use: (i) automated individual decision-making (i.e. we collect your Personal Data, which are subsequently evaluated by technical means without any human intervention. Subsequently, on the basis of such evaluation, we provide you with our Services) and (ii) profiling (i.e. we collect and evaluate your Personal Data as well as data about your behaviour on our Website in order to assign you to a certain group of people and subsequently analyse and predict your interests, further behaviour, etc.).

 

DO WE PROCESS CHILDREN’S PERSONAL DATA?

 

We consider the protection of the privacy of your children to be particularly important. For this purpose, we knowingly do not collect any personal data of persons under the age of 16. If you are under 16, please do not send us any of your Personal Data, including your name, permanent address, telephone number or e-mail address. No person under 16 is entitled to provide their Personal Data on the Website. If we find that any Personal Data we process concerns a person under the age of 16 and at the same time we have not been granted the consent of such person’s legal representative, we will erase such Personal Data without delay. If you suspect that we might be processing information from or about persons under 16, please contact us at: info@lubaj.sk or by telephone at +421 908 939 171.

HOW DO WE PROCESS FINANCIAL TRANSACTIONS?

 

All financial operations and transactions carried out electronically on our Website or in connection with our Services will be processed through the online payment service providers Global Payments s.r.o., organisational unit, Tomášikova 48, 831 04 Bratislava. You can find the personal data processing terms of such providers here: https://www.globalpaymentsinc.com/sk-sk/gdpr.

We will provide your Personal Data to online payment service providers only to the extent necessary to process the payments you make through our Website, to refund such payments and to handle complaints and queries relating to such payments and refunds.

 

HOW DO WE COOPERATE WITH THIRD-PARTY WEBSITES?

 

Our Website contains hyperlinks and details of third-party websites.

We have no control over, and bear no responsibility for, the processing terms and personal data protection practices of third parties.

 

DO YOU HAVE ANY FURTHER QUESTIONS?

 

If you wish to contact us regarding the processing of personal data, including if you wish to exercise any of the rights set out in these Terms, please contact us by e-mail at: info@lubaj.sk or by telephone at +421 908 939 171.

 

HOW DO WE UPDATE OUR TERMS OF PERSONAL DATA PROCESSING?

 

We reserve the right to change these Terms. If we change the Terms or processes, we will publish these changes on the Website so that you are always aware of what information we collect, how we use it and under what circumstances we may disclose it to a third party. It is important that you review these Terms regularly to ensure that you are aware of any changes.

 

WHAT COOKIES DO WE USE?

 

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser on your mobile device or computer for the purpose of identifying you (mostly on the basis of anonymous identifiers). The identifier is then sent back to the server each time the browser requests a page from the server, in order to identify your visit to a certain page, the list of advertisements you responded to, the type of browser you use and also to remember the data you entered in or on our Website.

 

We use cookies for the purpose of personalising the content and advertisements displayed to you, enabling the use of social media features and analysing traffic. We provide information about the use of our Website to our social media, advertising and analytics partners, who may combine this data with other information that you have provided to them or that they have obtained from your use of their services.

 

We use cookies so that we can adapt to your needs, so that we can distinguish you from other users, so that we can prevent advertisements that are not interesting to you from being displayed in your browser and so that you do not have to log in to our Website repeatedly.

We use either “persistent” or “temporary” cookies: persistent cookies will be stored in your internet browser until their specified expiry date unless you remove them before that day; temporary cookies, on the other hand, expire at the moment you close the internet browser.

 

We also use third-party cookies: Third-party cookies are cookies that are set by a site other than our Website. For example, social media “Like” buttons placed on their website. Such a button may download cookies that may be read by the operator of those social media. The purpose of these third-party cookies is mostly to collect certain information for the purpose of research in the area of behaviour and demographics and, last but not least, for the purpose of carrying out targeted marketing.

 

Cookies mostly do not contain information on the basis of which you could be identified, but your Personal Data that we retain may be linked to the data obtained and stored from cookies.

 

Technical cookies: for our online shop to function correctly (e.g. so that you can create a user profile, log in to it and be able to buy goods and services), we use technical cookies. Without them, our online shop could not function at all.

 

Functional cookies: so that you do not have to log in constantly and do not have to set your preferences over and over again (e.g. the language setting in which our online shop is displayed to you), functional cookies help you. In this case, your password is always encrypted.

The use of these cookies is not essential, but it will significantly make your visit to our online shop more pleasant and easier.

 

Analytical cookies: analytical cookies help us improve our online shop, from which you ultimately benefit again. Analytical cookies on our website are collected by a script of the company Google Inc., which subsequently anonymises this data. After anonymisation, it is no longer personal data, because anonymised cookies cannot be assigned to a specific user or a specific person.

 

We work only with cookies in anonymised form. Therefore, we cannot find out from cookies how a specific user behaved on our website (which pages they visited, which goods they viewed, etc.).

We also use insights from these cookies for advertising purposes, whereby on the basis of this data we may display advertising to you also on third-party websites, which we consider relevant to you.

 

Please note that blocking and/or removing cookies may have a negative impact on your ability to use the Website and/or the Services.